Legal

Privacy Policy

Last updated: 1 January 2026

Key Points

  • →We collect only the information needed to deliver iClarity48™ — nothing more.
  • →We do not sell, rent, or trade your personal data.
  • →We do not use your data for advertising, profiling, or behavioural targeting.
  • →Minors' data is only collected with parent or guardian involvement.
  • →You can request deletion of your data within 30 working days.
  • →All disputes are subject to the exclusive jurisdiction of courts in Patna, Bihar.

Introduction

iClarity AI Labs ("iclarity48.com", "iClarity AI Labs", "we", "us", "our") respects the privacy of students, parents, and all users who interact with our website, products, and services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights in relation to your personal data.

By using our website or services, including iClarity48™, you consent to the practices described in this policy.

Information We Collect

We collect only the information necessary to deliver our services responsibly, securely, and effectively.

a) Information You Provide Directly

This may include:

  • name of the student and/or parent or guardian
  • phone number
  • email address
  • exam name and exam date
  • academic category (e.g., board or competitive examination)
  • responses submitted via the exam-date alignment form

This information is collected only after purchase, during service coordination, or when you voluntarily submit it.

b) Account & Login Information

When users create an account on our website, we collect information necessary to manage secure access — such as a registered email address or phone number and encrypted login credentials.

Passwords are stored in an encrypted or hashed format and are not visible to iClarity AI Labs staff.

Account information is used strictly for:

  • authentication and login
  • account management
  • service delivery and coordination
  • security and misuse prevention

Right to Data Deletion

You may request deletion of your personal data by contacting our support team. We will delete or anonymise your data within 30 working days of a valid request, unless retention is required for legal, regulatory, or dispute-resolution purposes.

Certain information related to completed transactions or legal obligations may be retained as required by applicable law.

Communication Information

If required for coordination, we may use brief phone calls or email/WhatsApp communication.

These interactions are used strictly for delivery planning and support — not for sales or unsolicited marketing.

Technical Information (Limited)

We may collect limited technical data such as:

  • browser type
  • device type
  • basic website usage data

This data is used only to improve website functionality and user experience.

Information of Minors

iClarity48™ is designed for students, many of whom may be under 18 years of age. In such cases, information is typically provided by a parent or guardian who confirms consent on behalf of the student. We do not knowingly collect personal data from minors without parental involvement.

How We Use Your Information

We use collected information only for the following purposes:

  • exam-date alignment and session planning
  • delivery of iPaper™ and access to iFest™
  • communication related to scheduling, access, and support
  • improving program design and experience (aggregated, non-identifiable data only)
  • complying with legal and regulatory requirements

We do not use personal data for profiling, advertising, or behavioural targeting.

Where explicit consent is provided, limited non-identifying excerpts from live sessions may be used for educational or awareness purposes. Users may withdraw such consent at any time by contacting support.

Data Sharing & Disclosure

We do not sell, rent, or trade personal data.

Information may be shared only with:

  • internal team members involved in delivery and coordination
  • authorised experts (teachers / psychologists) strictly on a need-to-know basis
  • service providers (email, messaging platforms) solely for operational delivery

All parties are expected to handle data responsibly and confidentially.

Data Security

We take reasonable and appropriate measures to protect personal data, including restricted internal access, secure digital storage, and controlled sharing.

However, no digital system can be guaranteed 100% secure. Users are encouraged to protect their own devices, accounts, and communication channels.

Data Retention

We retain personal data only for as long as necessary to:

  • deliver iClarity48™
  • comply with legal or regulatory obligations
  • resolve disputes or support requests

Once no longer required, data is securely deleted or anonymised.

Your Rights

You have the right to:

  • request access to your personal data
  • request correction of inaccurate information
  • request deletion of data (subject to legal and operational requirements)
  • withdraw consent for future communication (except essential service messages)

Requests can be made using the contact details below.

Cookies & Tracking

Our website may use basic cookies for website functionality and performance analysis.

We do not use invasive tracking, third-party advertising cookies, or behavioural analytics designed to profile users.

Third-Party Links

Our website may contain links to external platforms or services. iClarity AI Labs is not responsible for the privacy practices of third-party websites. Users are encouraged to review the privacy policies of those platforms independently.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, improvements in our processes, or updates to our services. Any changes will be posted on this page with an updated revision date.

Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes arising in relation to privacy or data handling shall be subject to the exclusive jurisdiction of the courts of Patna, Bihar.

Contact Us

For questions, concerns, or requests related to privacy, please contact: